Is your Shopify store a lawsuit waiting to happen?
Shopify is the single most-sued platform for web accessibility — and a fast-growing wave of privacy lawsuits now targets the tracking pixels on nearly every store. Get a free scan of your store's accessibility and privacy risk. One team reviews both, in plain English, with no obligation.
Get your free scan
Tell us your store URL and we'll send back a plain-English read on your accessibility and privacy risk — reviewed by our team, not a bot.
No obligation. We'll never add tracking to your site or sell your data. You'll hear back from a real person.
Shopify stores have become the number-one target
This isn't fear-marketing — it's where the litigation data has moved. Accessibility filings hit record highs in 2025, and a second, newer wave of privacy lawsuits is now hitting the exact same stores. Most owners have no idea they're exposed until a letter arrives.
Why Shopify specifically
Plaintiff firms scan thousands of sites at once, looking for the WCAG violations that Shopify stores reliably contain: product images without alt text, unlabeled buttons, inaccessible menus, and checkout flows a screen reader can't complete. A store with 500 products and four images each has 2,000 potential alt-text failures alone — each one a separate, documentable violation.
Shopify's base themes are a decent starting point, but their theme requirements cover only an estimated 16–22% of WCAG success criteria. The moment you customize a theme or install an app, new issues appear — and you, not Shopify, are legally responsible for them.
And now, the second wave
Since late 2025, the same stores are being hit with privacy claims under California's Invasion of Privacy Act (CIPA). The theory: your tracking pixels — Meta, Google Analytics, Google Tag Manager, Shopify Analytics — capture visitor data before consent, acting like illegal "pen register" devices. Damages are $5,000 per violation, with no need to prove any harm.
Increasingly these arrive bundled: a single complaint alleging both an inaccessible site and unlawful tracking. That's why a scan that only checks one half leaves you half-exposed. We check both.
An instant scanner finds 30–40% of the problems. A real review finds the rest.
Most "free ADA checkers" run an automated pass and hand you a score. That's a starting point — but automated tools catch only a fraction of real WCAG issues, and the ones they miss are exactly what a blind shopper (and a plaintiff) actually hits. Our scan combines automated coverage with a real review of both halves.
What the widgets give you
- An automated score that catches ~30–40% of WCAG issues
- A generic PDF you're left to act on yourself
- No check of keyboard, screen-reader, or checkout flow
- Nothing on privacy, cookies, or tracking-pixel risk
- An "AI fix" you still need a developer to implement
- Often, an upsell to an overlay widget that doesn't fix the code
What we give you
- Automated coverage plus a real review of your store
- A plain-English summary of your actual risk, both halves
- A read on the issues scanners miss — keyboard, checkout, flows
- A check of your tracking pixels against the privacy (CIPA) risk
- Clear next steps — whether you fix it yourself or we do
- Honest guidance from a Shopify studio, no overlay upsell
Three steps, no commitment
Send us your store
Drop your store URL and email in the form. That's all we need to start — no access to your admin required for the scan.
We check both halves
We review your store's accessibility against WCAG 2.2 AA and examine your tracking and consent setup for privacy risk — the whole picture, one team.
You get a clear picture
Within a couple of business days you get a plain-English summary of what we found and what it means — with honest next steps, whether you fix it or we do.
Today's Shopify lawsuits come in pairs
Plaintiff firms increasingly file accessibility and privacy claims together in a single complaint. Most tools only look at one half. We take care of both.
ADA / WCAG (Unruh)
If a blind shopper using a screen reader can't navigate your menu, read your products, or complete checkout, your store is exposed. We check the issues that actually drive these suits — missing alt text, unlabeled buttons, broken keyboard access, and an inaccessible ordering flow — and we fix them directly in your theme code.
Tracking pixels (CIPA)
A growing wave of suits targets the tracking pixels — Meta, Google Analytics, GTM, Shopify Analytics — that fire before a visitor consents. We check what your store loads and when, and take care of configuring consent correctly so your pixels stop being a liability.
We don't just find the problems. We fix them — in your code.
Scanner apps only flag accessibility. Audit shops hand you a PDF. BIZSPICE is a full-service Shopify studio: we audit and remediate directly in your theme, and we take care of the privacy side too, with specialist capability working behind the scenes. You deal with one team for the whole problem — not a widget, and not a report you're left holding.
What most Shopify owners get wrong
The reassuring things people believe about compliance are usually the ones that get them sued. A few we hear constantly:
"Shopify is accessible, so my store is covered."
Shopify's themes cover only ~16–22% of WCAG criteria. Your customizations, apps, and content are your responsibility — and where most violations live.
"I have an accessibility overlay widget installed."
Overlays don't fix the underlying code, and stores running them still get sued. The FTC fined a leading overlay vendor $1M in 2025 over its claims.
"I'm CCPA-compliant, so I'm fine on privacy."
You can be fully CCPA-compliant and still exposed under CIPA. CCPA is about selling data; CIPA is about intercepting it before consent — a different problem.
"My cookie banner protects me."
A banner that appears but doesn't actually block tracking until consent can be worse than none — it shows you knew consent was needed and didn't implement it.
The scan is free. Here's where it leads.
The free scan shows you where you stand. If you want the full, defensible picture — the kind that holds up against a demand letter — here's the path, all handled by one team.
A complete manual WCAG 2.2 AA audit and a tracking/consent review, mapped issue-by-issue — the documented record your lawyer wants.
We fix every issue directly in your Shopify theme — not with an overlay — so the fixes survive theme and app updates.
We take care of your cookie consent and gate your tracking pixels properly, addressing the CIPA half end to end.
Because compliance drifts every time your store changes, we monitor and fix regressions so you stay conformant — not just compliant once.
What we won't tell you
We won't promise you're "lawsuit-proof." No one honestly can.
Any vendor who guarantees you'll never be sued is selling the same false comfort as the overlay widgets — the exact claims the FTC has been fining companies over. What we deliver is genuine, documented WCAG 2.2 AA conformance in your code and correctly-configured consent, with the paper trail that demonstrates good-faith compliance. That's the real protection, and it's what stands up.
Free scan questions
Yes. The scan and the plain-English summary are free, with no obligation. We don't require access to your Shopify admin, we won't add anything to your site, and you'll hear back from a real person rather than an automated email. If you decide you want a full audit or remediation afterward, that's a paid service — but the scan itself costs nothing.
Automated scanners catch only about 30–40% of WCAG issues and don't test keyboard navigation, screen-reader behavior, or your checkout flow — and they don't look at privacy at all. Our scan combines automated coverage with a real review of your store, and we check your tracking-pixel setup for privacy (CIPA) risk as well. You get a genuine read on both halves, not just a score.
Yes, and that's a key difference. Modern Shopify lawsuits increasingly bundle accessibility (ADA/WCAG) claims with privacy claims under CIPA, targeting tracking pixels like Meta, Google Analytics, and Shopify Analytics that fire before consent. Our scan checks what your store loads and when, so you understand your privacy exposure alongside your accessibility risk — and we can take care of both.
Yes. In 2024, 67% of ADA website lawsuits targeted companies with under $25M in annual revenue, and small-to-mid Shopify stores are disproportionately represented because they tend to settle faster. A plaintiff in California or New York can also sue a store based anywhere, as long as it ships to customers in their state — which virtually every online store does.
Probably not. Overlay widgets (like accessiBe or UserWay) layer JavaScript on top of your site instead of fixing the underlying code, and stores running them still get sued — we've reviewed a store running an overlay that still failed a full manual audit on dozens of points. In January 2025 the FTC fined a leading overlay vendor $1 million over its compliance claims. Our scan shows you what your overlay is actually missing.
No. Shopify's own Dawn theme and hosted checkout are a solid starting point, but Shopify's theme requirements cover only an estimated 16–22% of WCAG success criteria — and your theme customizations, the apps you install, and your product content are your responsibility. Merchants, not Shopify, are legally responsible for storefront accessibility. Most stores we review are not fully conformant with WCAG 2.2 AA.
Find out where your store stands — free.
Get a scan of your Shopify store's accessibility and privacy risk. No access needed, no obligation, no overlay upsell.