A real WCAG 2.2 AA audit of your Shopify store — not just a scan
A complete, manual accessibility audit by a Shopify studio, mapped issue-by-issue to WCAG 2.2 AA and delivered as the documented record your lawyer actually wants. Every finding tied to a criterion, a page, and a fix — then we remediate it directly in your code. One team, start to finish.
A complete manual WCAG 2.2 AA audit of your Shopify store — with a prioritized, fixed-quote remediation plan.
- Every key template tested by hand
- Keyboard & screen-reader testing
- Full checkout-flow review
- Findings mapped to WCAG criteria
- Prioritized remediation plan + quote
A score isn't an audit. And an automated scan misses most of what gets you sued.
Anyone can run your store through a free scanner and hand you a color-coded PDF. The problem: automated tools catch only 30–40% of WCAG issues, and the ones they miss — keyboard traps in your cart drawer, screen-reader failures on dynamic prices, an inaccessible checkout — are exactly what a blind shopper (and a plaintiff) actually hits. A real audit tests the way they do, by hand.
What you usually get
- An aggregated automated report, reformatted as a PDF
- ~30–40% of issues caught; the rest invisible
- No keyboard, screen-reader, or checkout-flow testing
- Generic fixes with no Shopify/Liquid specifics
- Nothing on your tracking-pixel privacy risk
- An auditor who won't stand behind it — or fix anything
What we deliver
- Manual expert testing + automated scanning combined
- Every page tested by hand, including the checkout flow
- Keyboard-only and screen-reader (VoiceOver/NVDA) passes
- Fixes written for Shopify's theme architecture (Liquid)
- A tracking/consent (CIPA) review alongside accessibility
- A prioritized plan and a fixed remediation quote we stand behind
The WCAG 2.2 criteria that decide these cases
WCAG 2.2 AA is the working standard plaintiff-side audits now cite, and it added nine new success criteria in 2023 that hit ecommerce especially hard. These are the ones your store is most often judged on — and the ones we test by hand.
Everything we test — and hand you documented
The deliverable is a written report tied to specific WCAG 2.2 AA success criteria, with the page, the severity, and the fix for every finding. The record that holds up if a demand letter arrives.
Alt text on product images, decorative-image handling, and media alternatives across every template.
Every menu, filter, modal, cart drawer, and button tested for keyboard-only use — no traps, correct focus order.
VoiceOver and NVDA passes across the full journey, including dynamic price and inventory updates.
Labels, error identification, and focus handling on search, account, and the checkout flow — where suits are won or lost.
Heading hierarchy, ARIA landmarks, color contrast, and the WCAG 2.2 additions — focus appearance, target size.
Review widgets, upsell blocks, and app embeds are a top source of issues — we flag what each injects and how to handle it.
Running an overlay? We'll show you what it's still missing.
If your store runs accessiBe, UserWay, or a similar overlay, the audit documents exactly where it fails — because overlays don't produce real conformance. We've reviewed a store running an overlay that still failed on dozens of points. That documentation matters: it shows why the widget didn't protect you, and what actually will.
Why an audit is the cheap option
The math is stark once you compare the cost of getting ahead of this against the cost of a letter arriving first.
A demand letter typically identifies specific WCAG failures, cites ADA Title III (and, in California, the Unruh Act), and demands a settlement plus a commitment to remediate within 60–90 days. If you can't demonstrate conformance, you're negotiating from zero — and the remediation still has to happen, now on someone else's deadline.
A proactive audit flips that. You find the issues on your own timeline, fix them properly, and hold a dated, documented record of conformance. If a letter ever comes, that record is your strongest response — and in the meantime, an accessible store simply converts more of the 61 million U.S. adults living with a disability.
From free scan to fixed quote
Before you commit to anything, get the free scan. It shows the shape of your risk and whether a full audit is warranted — it almost always is, but you decide.
Once you're ready, we begin the full manual audit. We request collaborator access to your store; no changes are made during the audit — we're only assessing.
We test every key template by hand with keyboard and screen readers, run automated scans to catch the rest, and review your tracking/consent setup against the privacy risk.
You receive a written report: every issue tied to its WCAG 2.2 AA criterion, the affected page, its severity, and the recommended fix — the record your counsel wants.
The audit ends with a remediation roadmap (highest legal risk first) and a fixed-price quote for the fix — so you know exactly what it takes to get compliant.
The audit is step one. Here's the whole path.
We fix every documented issue directly in your Shopify theme — not with an overlay — so the fixes survive updates. Quoted from the audit.
For the privacy half, we take care of consent and tracking configuration end to end, so both halves of the risk are covered.
Ongoing monitoring and regression fixes so you stay conformant as your store changes — from $1,195/month.
Get the free scan first. No access, no obligation — just a clear read on where you stand.
We won't call your store "lawsuit-proof."
No honest partner can guarantee you'll never be sued — that's the same false comfort the overlay vendors sell, and the FTC has fined companies for exactly those claims. What the audit gives you is genuine, documented WCAG 2.2 AA conformance findings and a clear path to fix them in code. Documented good-faith compliance is the strongest protection there is.
Audit questions
Our Shopify accessibility audit is a fixed $3,500. That covers a complete manual WCAG 2.2 AA audit of your store, keyboard and screen-reader testing, full checkout-flow review, a tracking/consent (CIPA) review, and a documented findings report with a prioritized remediation plan and a fixed quote for the fix. Cheaper automated "audits" exist, but they're really just reformatted scanner output that catches a fraction of the issues.
A scan is an automated check that flags issues a tool can detect — roughly 30–40% of WCAG problems. An audit is a manual expert evaluation that tests the things tools can't: keyboard-only navigation, screen-reader behavior, and your full checkout flow, all mapped to specific WCAG 2.2 AA criteria and documented. Start with our free scan; move to the audit when you want the complete, defensible picture.
Yes — that's the core of a real audit. We test every key template using keyboard-only navigation and screen readers (VoiceOver and NVDA), because that's how a blind or motor-impaired shopper actually uses your store, and it's what automated tools fundamentally cannot evaluate. The most serious issues — cart-drawer keyboard traps, unannounced price changes, inaccessible checkout — only surface through manual testing.
Both. Because modern Shopify lawsuits increasingly bundle accessibility (ADA/WCAG) and privacy (CIPA) claims in one complaint, our audit includes a review of your tracking pixels — Meta, Google Analytics, Google Tag Manager, Shopify Analytics — and whether they fire before a visitor consents. Most accessibility auditors ignore this half entirely; we don't, and we can take care of fixing it too.
Both — and that's what sets us apart from audit-only shops. We're a Shopify studio, so after the audit we remediate every issue directly in your theme code (not with an overlay), so the fixes survive theme and app updates. You're not left holding a report with no way to act on it. The audit's fixed quote tells you exactly what the remediation costs before you commit.
A written report where every finding is tied to its specific WCAG 2.2 AA success criterion, the affected page, its severity, and the recommended fix — plus a prioritized remediation roadmap (highest legal risk first) and a fixed-price quote for the remediation. It's built to be the documented record your legal counsel needs, and the blueprint we work from when we fix it.
Start with a free scan, then the full audit.
See your risk for free first — then get the complete, documented WCAG 2.2 AA audit that shows you (and your lawyer) exactly what to fix.