The main challenge of the client/ Brief/ Goal
We hired BIZSPICE for a complete website redesign, as well as SEO work on our existing platform.
Our goal was to create, within a narrow timeframe, a retail experience far superior to that of our competitors.
How we have solved the problem? (Including the technical solutions and tools we used, platforms, tools)
After receiving numerous quotes and proposals from other companies, I chose BIZSPICE because of their quick and professional responses.
Describe the project in detail.
After a series of preliminary meetings and phone calls to discuss our goals, BIZSPICE presented an initial design—which we approved—and quickly implemented the new frameworks. They kept me informed throughout the process and readily applied my feedback.
What was the team composition?
Though multiple people worked on the project, I interacted solely with the CEO. I appreciated having a single point of contact to manage the entire scope.
Project outcomes and results:
Now much more user-friendly, the new design has improved sales, increased customer loyalty, and generated a boost in positive customer feedback.
The project manager was easy to work with, answered all of our questions promptly, and provided frequent updates. We communicated primarily via email, but also held weekly phone calls.
The BIZSPICE team was incredibly professional. I was impressed with how well they knew the platform on which we built the new website and how quickly they completed the project.